Allianz EFU Health Insurance Customer Portal Login — Official Portal & Guide (2026)

Go to Official Allianz EFU Health Insurance Customer Portal Login

Official URLhttps://portals.allianz-efu.com/

Official link verified 2026-07-06

Allianz EFU Health Insurance Limited is Pakistan's first specialised health insurer. The online portal at portals.allianz-efu.com lets policyholders and corporate members view their medical plan, download the e-Health Card, track claims and locate panel hospitals. The same account works in the EFU MyHealth mobile app.

How to log in to Allianz EFU Health Insurance Customer Portal

Open https://portals.allianz-efu.com/ in your browser.
Select your user type (member/policyholder or corporate HR) if prompted.
Enter your registered username or membership/policy number and password.
Complete any OTP or verification step sent to your registered mobile or email.
Click Login to reach your dashboard, e-Health Card and claim tracker.

Reset your password / PIN

Use the 'Forgot Password' link on the portal (portals.allianz-efu.com/index.php?page=ForgetPassword) and enter your registered username/policy number to receive a reset link or OTP. If you cannot recover access, call the health helpline 021-111-432584 or email [email protected].

New user? Individual members usually receive portal/app credentials from their employer or from Allianz EFU after the policy is issued; the EFU MyHealth app onboarding uses your policy number and registered mobile.

Common Allianz EFU Health Insurance Customer Portal login problems & fixes

Invalid username or password

Confirm you are using your membership/policy number exactly as printed on your card; reset the password if unsure and check for extra spaces.

Portal not loading / connection timeout

The portal can be region-restricted or briefly down; retry later, switch network, or use the EFU MyHealth app instead which reaches the same account.

e-Health Card not showing

Your policy may not be activated yet or the member record is incomplete; contact your HR/employer or call 021-111-432584 to confirm activation.

Allianz EFU Health Insurance Customer Portalhelpline & contact

Helpline: 021-111-432584 (111-HEALTH)
Email: [email protected]

Frequently asked questions

What is the Allianz EFU Health login URL?

The official customer portal is https://portals.allianz-efu.com/. You can also log in through the EFU MyHealth mobile app using the same credentials.

How do I get my e-Health Card?

Log in to the portal or the EFU MyHealth app; the digital e-Health Card is available on your dashboard once your policy is active.

I forgot my password, what do I do?

Use the Forgot Password link on the portal to reset via your registered username/policy number, or call 021-111-432584 for help.

Official link last verified on 2026-07-06. If the portal has changed, please let us know.