e-Khidmat Markaz Punjab Login — Official Portal & Guide (2026)

Go to Official e-Khidmat Markaz Punjab Login

Official URLhttps://ekhidmat.punjab.gov.pk/

Official link verified 2026-07-06

e-Khidmat Markaz is the Government of Punjab's flagship one-window facilitation initiative, operated by the Punjab Information Technology Board (PITB). It delivers 162+ citizen services under one roof, including CNIC (via NADRA counters), domicile, birth/death/marriage certificates, and character certificates. Citizens can book appointments online, track applications by ID, and use the portal or mobile app to access services offered across districts of Punjab.

How to log in to e-Khidmat Markaz Punjab

Open the official portal at https://ekhidmat.punjab.gov.pk/ or the e-Khidmat mobile app.
Click the login or sign-in option on the top navigation.
Enter your registered mobile number or CNIC and your password.
Complete any OTP verification sent to your registered mobile number.
Once authenticated, access appointment booking and track your applications by ID.

Reset your password / PIN

On the login screen, choose the 'Forgot Password' link, enter your registered CNIC or mobile number, receive an OTP or reset link on your registered mobile/email, then set a new password.

New user? New users register with a valid CNIC and an active mobile number; verify via OTP to create the account before booking services or appointments.

Common e-Khidmat Markaz Punjab login problems & fixes

OTP not received on registered mobile number

Confirm the SIM is registered to your CNIC, check network signal, wait 60 seconds and use the 'Resend OTP' option; contact the 24/7 call center if it still fails.

CNIC already registered / duplicate account

Use 'Forgot Password' to recover the existing account instead of re-registering the same CNIC.

Appointment slot unavailable or booking fails

Select a different date or nearest e-Khidmat Markaz district, clear browser cache, and retry; peak-hour load can temporarily block slots.

e-Khidmat Markaz Punjabhelpline & contact

Helpline: 0800-09000 (Punjab 24/7 call center)
Email: [email protected]

Frequently asked questions

What is the e-Khidmat Markaz Punjab URL?

The official portal is https://ekhidmat.punjab.gov.pk/, run by the Punjab Information Technology Board (PITB). A mobile app 'e-Khidmat' is also available on Google Play.

What services can I get at e-Khidmat Markaz?

Over 162 services including CNIC (new/renewal/modification via NADRA counters), domicile, birth, death, marriage, divorce, and character certificates, plus other provincial services under one roof.

Do I need an account to book an appointment?

Yes, register with your CNIC and mobile number and verify via OTP, then log in to book an appointment and track your application by ID.

Official link last verified on 2026-07-06. If the portal has changed, please let us know.