EOBI Facilitation System (Pensioner Life Certificate) — Check Online (2026)

Go to official EOBI Facilitation System (Pensioner Life Certificate)

Official URLhttps://www.eobi.gov.pk/web-apps/ndx-web-application.html

Official link verified 2026-07-06

The EOBI Facilitation System is the Employees' Old-Age Benefits Institution's online service for pensioners and workers to check individual information, contribution records, and pension claim status, and to support the annual pensioner life certificate requirement.

How to check EOBI Facilitation System (Pensioner Life Certificate) online

Open https://www.eobi.gov.pk/ and choose the Facilitation System / Individual Information option.
Enter your CNIC (and EOBI registration number if requested).
Submit to view your individual record - contributions, employer data, and pension/claim status.
For the annual life certificate, follow the pensioner facilitation instructions and complete verification at the designated EOBI office/bank.
Note that individual queries are available Monday to Friday, 9:00 AM to 7:00 PM.

What you need

The facilitation system uses CNIC-based lookup rather than a personal password. If your data is missing or incorrect, contact the EOBI helpline or your regional EOBI office to update records.

Good to know: Pensioners must submit a life certificate periodically to keep pension active. Verify your registered CNIC and contribution history through the facilitation system before your due date.

Common EOBI Facilitation System (Pensioner Life Certificate) problems & fixes

No record found for CNIC

Confirm your CNIC and EOBI registration number; if you are registered but not shown, contact your regional EOBI office to reconcile employer contributions.

Pension stopped / on hold

Usually a pending life certificate - complete the annual life-certificate verification at the designated EOBI office or bank to reinstate payment.

System unavailable when querying

Individual queries run Mon-Fri 9:00 AM-7:00 PM; retry within those hours on an updated browser.

EOBI Facilitation System (Pensioner Life Certificate)helpline & contact

Helpline: 021-111-000-322
Email: [email protected]

Frequently asked questions

What is the EOBI facilitation system URL?

It is on the official site at https://www.eobi.gov.pk/web-apps/ndx-web-application.html, reached from the EOBI home page eobi.gov.pk.

What is an EOBI life certificate?

It is the periodic proof-of-life verification a pensioner must submit so EOBI continues their old-age pension payments.

When can I use EOBI individual queries?

Individual information queries are available Monday to Friday, 9:00 AM to 7:00 PM.

Official link last verified on 2026-07-06. If the portal has changed, please let us know.