IGI General Insurance official login page screenshot
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IGI General Insurance Login
Official portal · login steps · password reset

IGI General Insurance Login — Official Portal & Guide (2026)

Go to Official IGI General Insurance Login
Official URLhttps://api.igiinsurance.com.pk/general_user_card/
Official link verified 2026-07-06

IGI General Insurance e-card login where customers view their insurance card details using their CNIC and company type - no password required. Group-health members have a separate employer-provisioned claims portal.

How to log in to IGI General Insurance

  1. Open https://api.igiinsurance.com.pk/general_user_card/.
  2. Enter your CNIC.
  3. Select the Company Type (Conventional or Takaful).
  4. Solve the CAPTCHA.
  5. Click Login to view your e-card details.

Reset your password / PIN

Not applicable on the Card Login (CNIC-based). Group-health members use the 'Forgot password?' link on the health claims portal at https://health.igiinsurance.com.pk/health/lumsn/login.asp.

New user? No self-registration on the Card Login (CNIC-based access); group-health accounts are provisioned through your employer.

Common IGI General Insurance login problems & fixes

CNIC not found
Ensure you have an active policy and enter your CNIC as digits only; if it still fails, call 111-308-308.
Wrong Company Type selected
Toggle between Conventional and Takaful to match your policy type.
CAPTCHA rejected
Refresh the CAPTCHA and re-type it carefully (case-sensitive), disabling browser autofill.

IGI General Insurancehelpline & contact

Helpline: 111-308-308
Email: [email protected]

Frequently asked questions

What is the IGI General Insurance login URL?

The official e-card login is https://api.igiinsurance.com.pk/general_user_card/. Enter your CNIC, select Conventional or Takaful, solve the CAPTCHA, and log in.

How do IGI group-health members log in?

Group-health members use the claims portal at https://health.igiinsurance.com.pk/health/lumsn/login.asp with employer-provisioned credentials and a 'Forgot password?' option.

Does IGI General require a password to log in?

No - the e-card login is CNIC-based with a CAPTCHA. Only the separate group-health claims portal uses a username and password.

Official link last verified on 2026-07-06. If the portal has changed, please let us know.

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