Telecom & Mobile
My Zong Login
Official portal · login steps · password reset
My Zong Login — Official Portal & Guide (2026)
Go to Official My Zong LoginOfficial URLhttps://www.zong.com.pk/my-zong-app
Official link verified 2026-07-02
My Zong is Zong's self-service app to check balance and usage, activate bundles and packages, and recharge for Zong prepaid and postpaid numbers.
How to log in to My Zong
- Install and open the My Zong app.
- Enter your Zong mobile number.
- Enter the OTP sent by SMS to verify.
- Access your account to manage your SIM.
Reset your password / PIN
My Zong uses OTP verification rather than a password. If the OTP doesn't arrive, request a new one after a minute.
New user? Any Zong user can log in with their number and OTP. For quick self-service, dial *111#.
Common My Zong login problems & fixes
OTP not received
Confirm the Zong SIM has signal; wait and request the OTP again, or use *111#.
App crashing
Update the app or clear its cache; reinstall if the issue persists.
Balance not updating
Pull to refresh; recharges can take a few minutes to reflect.
My Zonghelpline & contact
Helpline: 310 (from Zong) | 051-111-222-111
Frequently asked questions
How do I check my Zong balance?
Use the My Zong app or dial *111# for balance and self-service.
Where do I download My Zong?
From the Google Play Store / App Store, linked at zong.com.pk/my-zong-app.
