Nayatel Login — Official Portal & Guide (2026)

Official URLhttps://customer.nayatel.com/CP/login

Official link verified 2026-07-06

Nayatel is a fiber-to-the-home operator serving Islamabad, Rawalpindi, Faisalabad, Peshawar, and other cities with internet, cable TV, and voice. The Nayatel Customer Portal lets subscribers view and pay bills, check billing history, monitor usage, and manage their account online, with a companion My Nayatel mobile app.

How to log in to Nayatel

Open the Nayatel Customer Portal at customer.nayatel.com/CP/login.
Enter your Nayatel User ID (and NTL number where required).
Enter your account password.
Click Login to open your account dashboard.
Use the billing section to view invoices or pay via the online payment gateway.

Reset your password / PIN

Use the password recovery option on the customer.nayatel.com login page, or call the Nayatel helpline to have your portal credentials reset against your NTL (customer) number.

New user? Login is issued to active Nayatel subscribers tied to your NTL number; new connections can be requested via nayatel.com.

Common Nayatel login problems & fixes

User ID or password not accepted

Verify your User ID and NTL number from your Nayatel bill, then reset the password via the portal or by calling the helpline.

Online payment fails at checkout

Use the OnlinePayment page (customer.nayatel.com/OnlinePayment), ensure your card supports internet/3D-Secure transactions, and retry via the Easypay page.

Cannot see current bill

Confirm you are logged into the correct account/NTL number; a newly activated connection may take a billing cycle to show invoices.

Nayatelhelpline & contact

Helpline: +92-51-111-11-44-44 (dial 99 from a Nayatel landline)

Frequently asked questions

What is the Nayatel login URL?

The Nayatel Customer Portal login is at https://customer.nayatel.com/CP/login.

How do I pay my Nayatel bill online?

Log in to the customer portal or open customer.nayatel.com/OnlinePayment, enter your User ID and NTL number, and pay via the Easypay gateway.

Is there a Nayatel app?

Yes, the My Nayatel app (Android and iOS) lets you check bills, monitor internet and phone usage, and manage your account.

Official link last verified on 2026-07-06. If the portal has changed, please let us know.